Approach

A disciplined process, start to launch.

Great products come from clarity, not luck. Every engagement follows the same five phases, so you always know what is happening, what it costs and when it ships.

01

Discover

We start with a working session to understand your business, customers, constraints and what success looks like.

  • Stakeholder interviews
  • Audit of current tools and data
  • Success metrics agreed
Week 0
02

Define

You receive a written proposal: scope, architecture, timeline, milestones and a fixed price.

  • Detailed scope document
  • Technical architecture
  • Fixed quote and milestone plan
Days 2 to 5
03

Design

We design every key screen for mobile and desktop, then refine it with you until it is right.

  • Wireframes and user flows
  • High-fidelity design system
  • Clickable prototype
Weeks 1 to 3
04

Engineer

We build in short cycles with a weekly demo on a private preview link, tested on real devices.

  • Weekly progress demos
  • Device and network testing
  • Security and performance review
Weeks 2 to 12
05

Launch & grow

We launch, train your team and stay on as a long-term technology partner.

  • Launch and monitoring
  • Team training and documentation
  • Care plan and roadmap
Launch & beyond
Engineering standards

The bar every project must clear.

These are not extras. They are part of every website, shop, app and system we ship.

01

Performance budget

Pages load in under two seconds on a mid-range Android phone over 3G.

02

Accessibility

Built to WCAG 2.2 AA so every customer can use your product.

03

Security by default

HTTPS everywhere, least-privilege access, encrypted data and regular updates.

04

Search ready

Semantic markup, structured data and technical SEO from the first release.

05

Measured

Analytics and event tracking configured at launch, not as an afterthought.

06

Documented

Handover documentation, credentials and training so you are never locked in.

Working together

Common questions.

How quickly can you start?

Most projects begin within one to two weeks of approving a proposal. We take on a limited number of projects at a time so each gets senior attention.

How involved do we need to be?

About an hour a week: a progress demo and quick decisions. We handle everything else.

What if the scope changes mid-project?

We document the change, estimate its impact on time and cost, and only proceed with your written approval.

What happens after launch?

Every project includes a support period. Most clients continue on a care plan for hosting, updates and improvements.

Start with a quote
The Fawn Labs fawn

Let's build something great.

Tell us what you're planning. You'll get a clear scope, timeline and fixed quote, usually within one working day.