Every lead, every call, every shilling.

A calm, fast lead and client manager that tracks every call, quote and shilling, built to rebrand for any business.

Client
Fawn Labs, in-house product
Sector
Sales & client management
Services
Custom system, Realtime dashboard, White-label product
Year
2026
cms.fawnlabs.co.ke
Fawn CMS dashboard with response time, conversion and revenue
Fawn CMS lead detail with WhatsApp, call and email on a phone

The challenge

Quote requests were landing in a basic admin page. Calling or messaging a lead left no record, status changes hid behind a save button, and there was no way to see response times, open quotes or revenue. The same problem shows up in every agency, estate agent and shop we work with.

Our approach

We built a standalone system with a table and kanban pipeline, one-tap status changes that save instantly, WhatsApp, call and email buttons that log themselves, quick-reply templates, quote and won amounts in KES, follow-up reminders and a full activity timeline. Live updates announce new leads the moment they arrive. Every brand detail lives in one config file.

The outcome

Nothing slips through: every contact is logged automatically, the dashboard shows response time, conversion, pipeline value and revenue at a glance, and the same product can be rebranded for a client in minutes.

What we built

Key capabilities.

01

Pipeline in two views

A searchable table and a drag-and-drop board from New to Won.

02

Contact that logs itself

WhatsApp, call and email buttons record the contact and update the status.

03

Money and follow-ups

Quote and won amounts in KES, plus reminders for every open lead.

04

White-label ready

Name, colours, stages, currency and templates in one config file.

cms.fawnlabs.co.ke
Fawn CMS kanban pipeline from New to Lost
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